Shipping & Delivery

Hands opening a Shane Co jewelry box

Shipping You Can Trust,

Service You’ll Love

Get your dream jewelry delivered with confidence. Our discreet packaging keeps gifts a surprise, while flexible shipping options and full insurance—at no extra cost—ensure your order is protected every step of the way. Plus, FedEx orders over $1,000 require a signature for added security.

Shipping Services

Service

Price

Estimated Delivery

FedEx 2Day

FREE

2-6 Days

In-Store Pick Up

FREE

2 hours - 6 Days

Fedex Local Pick Up

FREE

2-6 Days

FedEx Priority Overnight

$10

1-5 Days

FedEx Local Pick Up Overnight

$10

1-5 Days

US Priority Mail

(For PO Box, APO/FPO)

$14

7-11 Days

Same Day Delivery

$25

4 hours - 1 Day

*For orders placed before 12pm, For orders placed after 12pm, please allow 1 additional business day.

Love It or Return It – 60-Day Money-Back Guarantee

Learn More

Same Day Delivery: How It Works

Same Day Delivery brings fine jewelry straight to your doorstep—no store visit required. Shop from the comfort of home to get that perfect piece or send a thoughtful gift just in time. Receive eligible orders within hours of purchase—here’s how it works in 5 simple steps:

  1. CHECK YOUR ELIGIBILITY Enter your address in the Same Day Delivery pop-up by selecting “Enter Delivery Address” on product or checkout pages.
  2. CHOOSE YOUR JEWELRY Browse our online collection and add items to your bag. To qualify, your selection must be ready-to-wear and not require customization.
  3. SELECT SAME DAY DELIVERY AT CHECKOUT At checkout, choose "Same Day Delivery" as your delivery method, fill in the required details, and complete your purchase.
  4. TRACK YOUR ORDER You’ll receive an order confirmation email right away. Once your order is picked up by a driver, you’ll get a text with updates.
  5. SIGN & SHINE A signature is required upon delivery. Your driver will take a photo to verify that your order has arrived safely. If no one is available to sign, your order will be returned to the store, and you’ll receive a refund for your item(s), minus the delivery fee.

Note: Engagement rings, orders over $5,000, customized items, gift cards, and out-of-stock products don’t qualify for Same Day Delivery. PO boxes are not eligible.

Same Day Delivery FAQ

Who qualifies for Same Day Delivery?

+

How long does delivery take?

+

How much does Same Day Delivery cost?

+

What items are eligible for Same Day Delivery?

+

How will my order be packaged?

+

Can I track my order?

+

Can I communicate with my delivery driver?

+

Who will deliver my order?

+

Can I cancel or modify my order after placing it?

+

Can I send a gift using Same Day Delivery?

+

Who can sign for my order?

+

What happens if I’m not home for my delivery?

+

What should I do if there's an issue with my order (missing or incorrect item)?

+

How will I receive my receipt?

+

Should I tip the delivery driver?

+

When will my credit card be charged?

+

How do I return my order?

+